•  Call Us: +31 88 0600777
  •  Mo.-Fr.: 9:30 am - 5:00 pm
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First Impressions Matter

At Smixs, we value our customers and are always willing to help with any questions or inquiries you may have. Our team of experts is dedicated to delivering the best customer service possible, so don't hesitate to get in touch! Contact us today and let us know how we can help.

Call Us:
+31 88 0600777

Our Offices:
De Hooge Krocht 20
2201 TX Noordwijk
Netherlands

Our Warehouses:
Bedrijfsweg 7
3831 KE Leusden
Nederland
-
Unit 2 Interplex 16 Ash Ridge Rd.
Bradley Stoke
Bristol BS32 4QE
United Kingdom

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

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Delivery & Returns Information

Shipping Rates

Zone A

Estimated delivery time: 2-4 working days.

Parcel <2 kg
€ 6,30
Parcel >2 kg
€ 7,11 Parcel <1 kg:
€ 8,30
Parcel 1-2 kg:
€ 10,61
Parcel 2-5 kg:
€ 17,55
Parcel >5 kg:
€ 22,50
Zone B

Estimated delivery time: 3-6 working days.

Parcel <1 kg:
€ 11,39
Parcel 1-2 kg:
€ 16,17
Parcel 2-5 kg:
€ 22,50
Parcel >5 kg:
€ 27,90Parcel <1 kg:
€ 12,08
Parcel 1-2 kg:
€ 17,34
Parcel 2-5 kg:
€ 25,66
Parcel >5 kg:
€ 27,90

Returns, Exchanges and Refunds

There is always a possibility that you will want to return your purchase. Please contact us to begin the return process. There are two possible reasons for a return:

  • Any online customer has the right to return their purchase within 14 days of the product's arrival. When you contact us about your return, please provide the date of delivery.
  • Every product purchased through huioneurope.com has a two-year warranty. If your product becomes defective while you still have warranty, please contact us for a solution. This may include a return of the product.

After contacting us, we will determine the next action. If your product is experiencing technical problems, we will first attempt to assist you in resolving the issues. If this is not possible we will provide you with a form to complete your return request.

Upon approval, we will send you a label for the return of the package. Please follow the instructions to avoid delays in the process.

If you are returning your purchase within the first 14 days, the product must be in the same condition as when you received it. It must also be in its original packaging.

Upon arrival of the return, we will in all cases test the product before processing any refund or replacement.

Thanks for contacting us. We'll get back to you as soon as possible.

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